How Opening Google Voice To Everyone May Impact Your Practice

by Ryan McKeen

In my practice, I represent people from all walks of life. Some of my clients are very wealthy, some are very poor, and most our middle class.  This is probably no different from a lot of lawyers who represent individuals.

One of the great problems I have from time to time is communicating with some of my clients that don’t have money.  They almost never have land lines and their cell phones always change.  They often have prepaid phones.

Sometimes my clients move without telling me. In talking with other lawyers, I know I’m not alone.

Yesterday, Google opened Google Voice to everyone. Before yesterday, one could only obtain a Google Voice account through an invite. Now it’s open to everyone.

The basic feature of Google Voice is that it’s one number. You can give that number to someone and have it ring on the phone of your choice either a cell phone, a work phone or a home phone.

Thus if you give someone your Google Voice number it doesn’t matter if you change your cell phone number so long as you let google voice know that you’ve changed your number. The person trying to call you would never know that your number has changed.

Of course, the problem is that if someone’s cell number changes and they do not update that information with Google then it’s all for not. Which is likely to happen because people with lower incomes tend not to have access to the internet. Though through libraries some do.

While it’s not a game changer, a client with Google Voice just may be easier to find and that’s a good thing.

Ryan McKeen is a trial attorney at Connecticut Trial Firm, LLC in Glastonbury, Connecticut. In 2016, he was honored by the CT Personal Injury Hall of Fame for securing one of the highest settlements in the state. He is a New Leader in the Law. ABA 100. Avvo 10. 40 under 40 for Hartford Business Journal. He has been quoted in Time Magazine, the New York Times, Hartford Courant, Wall Street Journal Law Blog and the Hartford Business Journal. He focuses his practice on Connecticut Personal Injury law. He loves what he does. Contact him or 860 471 8333

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